Refund policy

 

 


You can revoke your contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, email or cancellation form) or - if the item is left to you before the deadline - by returning the item, as long as the goods are still in new condition and shows no signs of wear (scratches or similar signs of use). The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfillment of our information obligations in accordance with Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB as well as our obligations in accordance with Section 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. To meet the cancellation deadline, it is sufficient to send the cancellation or the item in a timely manner. The revocation must be sent to: Puchegger u. Jilg Parkett Groß u. Einzelhandels Ges.m.b.H.
Waldgasse 2

A -2700 Wiener Neustadt

Austria
Email: info@marinaflexx.at

Consequences of revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier. You must return the goods immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract to Puchegger u. Waldgasse 2, 2700 Wiener Neustadt to be returned or handed over. The deadline is met if you send the goods before the fourteen day period has expired. Customers from Austria and Germany do not bear any direct costs for returning the goods unless their order was under €40 - in this case the customers bear the costs of the return. Customers who do not return from Austria or Germany always bear the costs of the return themselves. They only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary to check the nature, properties and functionality of the goods is.

End of revocation

The right of withdrawal does not apply to distance selling contracts:
-for the delivery of goods that are manufactured according to customer specifications or that are clearly tailored to personal needs (e.g. individually manufactured goods such as step angles) or that are not suitable for return due to their nature.